Privacy Policy

Effective Date: October 17, 2025

FTF Excavation Ltd. is committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy explains what information we collect, how it is used, and your rights regarding your data.

1. Information We Collect

We collect and maintain basic personal information required for business correspondence, including:
– Name
– Address
– Phone number
– Email address

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, such as:
– Responding to requests for quotes or information
– Communicating about ongoing or upcoming projects
– Coordinating services directly related to the scope of work requested

We do not use personal information for marketing purposes without your explicit consent.

3. Information Sharing

We do not sell or trade your personal information.
Relevant details may be shared only with subcontractors, suppliers, or other parties when required to complete the scope of a project.

4. Data Storage

– Information is stored on both a secure cloud-based CRM system and local servers.
– We implement reasonable security measures to protect personal information against unauthorized access, alteration, or disclosure.

5. Retention of Information

– Client records are retained for six (6) years for business and legal purposes.
– Upon written request, information can be deleted earlier.

6. Your Rights

Clients have the right to:
– Request a copy of the personal data we hold about them
– Request correction of inaccurate information
– Request deletion of their personal data

7. Minimal Data Use

We collect and use only the minimum personal information necessary to conduct business and provide services effectively.

Contact Us

If you have any questions or wish to exercise your rights under this policy, please contact:
FTF Excavation Ltd.
info@ftfexcavation.ca
902-812-8189